CareAlert Home Alarm
In-home personal alarm, designed to keep older Australians safe and independent at home.
Press the button, help is on the way.
Covers the whole home, yard and garage, up to 150m
Choose 24/7 professional monitoring or nominated family and friends
Ready to use on arrival, Australian support just a call away
View full features
This device could be FREE through NDIS or My Aged Care funding. Check eligibility
+ FREE SHIPPING
CareAlert Home Alarm
Sale price$399.00
Description
CareAlert Home Protection
CareAlert Smart Dialler
At-Home Alarm System
At-Home Alarm System
Australia's most trusted home personal alarm — protecting you at home with one touch of a button, powerful fall detection, and the only home alarm in Australia guaranteed to call Triple Zero even with no SIM credit.
✓ Calls 000 Even With No SIM Credit ✓ No Landline Needed ✓ 150m Pendant Range ✓ 3-Year Pendant Battery ✓ Free Shipping
Home Protection Alarm
How Does the CareAlert Smart Dialler Work?
One Press for Help
Press the button on your waterproof pendant and an emergency call is made immediately — to your monitoring centre, contacts, or Triple Zero.
⭐ Only in Australia
Calls 000 Even With No SIM Credit
The only home alarm guaranteed to call Triple Zero even if the mobile network is down, the SIM is removed, or there is zero credit remaining.
Covers Your Whole Home & Garden
The waterproof pendant works up to 150 metres from the base unit — covering the entire home, backyard, and garage.
$399 | 24/7 Monitored
or Non-Monitored Option
or Non-Monitored Option
24/7 Monitoring or Family Contacts
Choose professional 24/7 Australian monitoring, or nominate your own contacts — family, friends, or Triple Zero. No lock-in contracts.
Fall Detection Pendant Available
Add an optional fall detection pendant that automatically triggers an alert if a fall is detected — even if the button isn't pressed.
3-Year Battery & IP65 Waterproof
The pendant battery lasts up to 3 years — no daily charging needed. IP65 waterproof rated, safe to wear in the shower every day.
Simple & Reliable
How It Works — From Emergency to Help in Minutes
From the moment you need help to the moment it arrives — here's exactly what happens.
1
🚨
Press the Pendant Button
Press the button on your waterproof pendant — or automatic fall detection triggers the alert for you. You don't need to do anything else. Help is already coming.
2
🔔
Alert is Sent Immediately
The alert goes instantly to your 24/7 monitoring centre or your chosen contacts — family, friends, or Triple Zero. The base unit can call out even if there is no SIM credit or the network is down.
3
📞
You're Connected — Two-Way Call
Speak directly through the base unit's built-in speaker and microphone. A trained operator or your loved ones are on the line within minutes — assessing the situation and coordinating help.
4
👥
Help Arrives
Whether it's a loved one, emergency services, or a neighbour — the right support arrives quickly. You're never left alone in an emergency.
What It Does
Packed with Features for Total Peace of Mind
One-Touch SOS Pendant
Press your waterproof pendant for immediate help — connects to your monitoring centre or contacts with a single touch.
⭐ Exclusive to CareAlert
Calls 000 Even With No SIM Credit
The only home alarm in Australia guaranteed to call Triple Zero even if the SIM has no credit, is removed, or the mobile network is down.
150m Pendant Range
Works throughout your entire home, backyard, and garage — up to 150 metres from the base unit.
IP65 Waterproof Pendant
Wear it in the shower, rain, or garden every day. IP65 rated with an industry-leading 3-year pendant battery.
Two-Way Communication
Speak directly through the base unit's speaker and microphone — no phone needed during an emergency.
Works Without NBN or Landline
Operates entirely on the 4G mobile network — no NBN connection or landline needed at any time.
Who It's For
Who Is It Ideal For?
The CareAlert Smart Dialler is ideal for anyone who spends most of their time at home and wants reliable, simple emergency protection.
🏠 Seniors Living at Home
⚠ Fall Risk Clients
♿ People with Disabilities
🏙 Retirement Villages
🧠 Dementia Care
🩹 Hospital Discharge Planning
What Will I Pay?
Simple, Transparent Pricing — No Surprises
Two parts — the device purchase, then your choice of monitoring. Here's exactly what each costs.
Step 1 — The Device
One-off purchase, yours to keep
Device price$399
ShippingFREE
Setup feeNone
- Fully pre-programmed — ready to use on arrival
- 12-month manufacturer's warranty
- Same-day dispatch before 12pm ACST
- May be fully funded through government programs
One-off cost
$399
Free shipping included
⭐ Most Popular — Recommended
Step 2 Option A — 24/7 Monitoring
Professional Australian team — guaranteed response
✓ SIM card fees fully included
Monthly plan$35 / month
Annual plan$350 / year Save $70
- Trained Australian operators respond 24/7
- SIM card included — nothing extra to pay
- No lock-in — cancel any time
- Key lock safe option available
Total ongoing cost
$35 / month
SIM included · No extras · No lock-in
Step 2 Option B — Family Contacts
Alerts go to family or friends — SIM required separately
Monitoring feeNone
SIM card (quarterly)$26.85 / qtr
SIM card (annual)$87 / year
⚠ Important: This option relies on family or friends being available to answer. For a guaranteed response, Option A is strongly recommended.
Total ongoing cost
$87 / year
SIM card only · No monitoring fee
For Family-Monitored Option Only
Managed SIM runs on the Optus network — covering 98.5% of Australia
SIM Card Options
If you choose the family-monitored option, a SIM card is required. If you choose 24/7 professional monitoring, the SIM is already included in your plan.
Option 1
BYO SIM Card
You can use your own SIM card from any carrier. The CareAlert Smart Dialler operates on 4G and accepts any standard SIM.
Simply insert your own SIM — no extra cost for the SIM itself. You manage the credit.
Option 2 — Recommended
CareAlert Managed SIM
A low-cost managed SIM on the Optus network, pre-configured and ready to use. Allows 8 emergency calls per month — and can still contact Triple Zero even if credit runs out.
Quarterly billing$26.85 / quarter
Annual billing$87.00 / year Best Value
No lock-in contracts. Cancel at any time.
Please note: If you use a BYO SIM, you are responsible for ensuring it has sufficient credit. The CareAlert Smart Dialler will always call Triple Zero regardless of SIM credit status — this is an exclusive feature no other home alarm offers.
Customer Stories
What People Are Saying
★★★★★
"Peace of mind for the whole family"
"Mum lives alone and we were always worried. The CareAlert has given us all peace of mind — and Mum loves how simple it is to use."
★★★★★
"It saved Mum's life"
"Mum fell at home at 1am and broke her hip. The CareAlert got her help immediately. I don't want to think about what could have happened without it."
Questions & Answers
Frequently Asked Questions — Home Alarm
Does it need a landline or NBN connection?
No. The CareAlert Smart Dialler operates entirely on the 4G mobile network. No landline, no NBN, and no internet connection is needed at any time.
What happens if the SIM runs out of credit?
This is one of CareAlert's most important exclusive features — the Smart Dialler will still call Triple Zero (000) even if the SIM has no credit, has been removed, or the mobile network is down. No other home alarm in Australia offers this guarantee.
How far does the pendant work from the base unit?
The pendant works up to 150 metres from the base unit — covering your entire home, backyard, garden, and garage. If you go further than this, consider the GPS Go Anywhere for full mobile coverage.
📍 Compare all alarms →
📍 Compare all alarms →
Is fall detection available?
Yes — an optional fall detection pendant is available as an add-on. It automatically triggers an alert if a fall is detected, even if you can't press the button. Contact our team to add this to your order.
📞 Call 1300 75 85 95
📞 Call 1300 75 85 95
Can it be monitored 24/7?
Yes. Connect it to our 24/7 Australian monitoring centre for a guaranteed response every time. Plans start from $35/month with the SIM card included.
📞 Call 1300 75 85 95 to set up
📞 Call 1300 75 85 95 to set up
Could this be funded through My Aged Care or NDIS?
Yes — many Australians receive their CareAlert at little or no out-of-pocket cost through government funding.
💰 Explore funding options →
💰 Explore funding options →
Is shipping free?
Yes — free shipping anywhere in Australia. Orders placed before 12pm ACST are dispatched the same day and arrive fully pre-programmed and ready to use.
Is there a money-back guarantee?
Yes — CareAlert offers a 30-day money-back guarantee. If you're not satisfied or if coverage issues can't be resolved, return the system for a full refund.
📋 Returns & Refunds policy →
📋 Returns & Refunds policy →
🚚
Same-day dispatch — place your order before 12pm ACST and we'll send your CareAlert Smart Dialler the very same day.
Have a Question About This Product?
Our friendly Australian team is happy to help — call us any time.
📞 1300 75 85 95
Available 24 hours · Technical support: 08 7480 6000 (business hours)
Specifications
CareAlert Home Protection
CareAlert Smart Dialler
At-Home Alarm System
At-Home Alarm System
Australia's most trusted home personal alarm — protecting you at home with one touch of a button, powerful fall detection, and the only home alarm in Australia guaranteed to call Triple Zero even with no SIM credit.
✓ Calls 000 Even With No SIM Credit ✓ No Landline Needed ✓ 150m Pendant Range ✓ 3-Year Pendant Battery ✓ Free Shipping
Home Protection Alarm
How Does the CareAlert Smart Dialler Work?
One Press for Help
Press the button on your waterproof pendant and an emergency call is made immediately — to your monitoring centre, contacts, or Triple Zero.
⭐ Only in Australia
Calls 000 Even With No SIM Credit
The only home alarm guaranteed to call Triple Zero even if the mobile network is down, the SIM is removed, or there is zero credit remaining.
Covers Your Whole Home & Garden
The waterproof pendant works up to 150 metres from the base unit — covering the entire home, backyard, and garage.
$399 | 24/7 Monitored
or Non-Monitored Option
or Non-Monitored Option
24/7 Monitoring or Family Contacts
Choose professional 24/7 Australian monitoring, or nominate your own contacts — family, friends, or Triple Zero. No lock-in contracts.
Fall Detection Pendant Available
Add an optional fall detection pendant that automatically triggers an alert if a fall is detected — even if the button isn't pressed.
3-Year Battery & IP65 Waterproof
The pendant battery lasts up to 3 years — no daily charging needed. IP65 waterproof rated, safe to wear in the shower every day.
Simple & Reliable
How It Works — From Emergency to Help in Minutes
From the moment you need help to the moment it arrives — here's exactly what happens.
1
🚨
Press the Pendant Button
Press the button on your waterproof pendant — or automatic fall detection triggers the alert for you. You don't need to do anything else. Help is already coming.
2
🔔
Alert is Sent Immediately
The alert goes instantly to your 24/7 monitoring centre or your chosen contacts — family, friends, or Triple Zero. The base unit can call out even if there is no SIM credit or the network is down.
3
📞
You're Connected — Two-Way Call
Speak directly through the base unit's built-in speaker and microphone. A trained operator or your loved ones are on the line within minutes — assessing the situation and coordinating help.
4
👥
Help Arrives
Whether it's a loved one, emergency services, or a neighbour — the right support arrives quickly. You're never left alone in an emergency.
What It Does
Packed with Features for Total Peace of Mind
One-Touch SOS Pendant
Press your waterproof pendant for immediate help — connects to your monitoring centre or contacts with a single touch.
⭐ Exclusive to CareAlert
Calls 000 Even With No SIM Credit
The only home alarm in Australia guaranteed to call Triple Zero even if the SIM has no credit, is removed, or the mobile network is down.
150m Pendant Range
Works throughout your entire home, backyard, and garage — up to 150 metres from the base unit.
IP65 Waterproof Pendant
Wear it in the shower, rain, or garden every day. IP65 rated with an industry-leading 3-year pendant battery.
Two-Way Communication
Speak directly through the base unit's speaker and microphone — no phone needed during an emergency.
Works Without NBN or Landline
Operates entirely on the 4G mobile network — no NBN connection or landline needed at any time.
Who It's For
Who Is It Ideal For?
The CareAlert Smart Dialler is ideal for anyone who spends most of their time at home and wants reliable, simple emergency protection.
🏠 Seniors Living at Home
⚠ Fall Risk Clients
♿ People with Disabilities
🏙 Retirement Villages
🧠 Dementia Care
🩹 Hospital Discharge Planning
What Will I Pay?
Simple, Transparent Pricing — No Surprises
Two parts — the device purchase, then your choice of monitoring. Here's exactly what each costs.
Step 1 — The Device
One-off purchase, yours to keep
Device price$399
ShippingFREE
Setup feeNone
- Fully pre-programmed — ready to use on arrival
- 12-month manufacturer's warranty
- Same-day dispatch before 12pm ACST
- May be fully funded through government programs
One-off cost
$399
Free shipping included
⭐ Most Popular — Recommended
Step 2 Option A — 24/7 Monitoring
Professional Australian team — guaranteed response
✓ SIM card fees fully included
Monthly plan$35 / month
Annual plan$350 / year Save $70
- Trained Australian operators respond 24/7
- SIM card included — nothing extra to pay
- No lock-in — cancel any time
- Key lock safe option available
Total ongoing cost
$35 / month
SIM included · No extras · No lock-in
Step 2 Option B — Family Contacts
Alerts go to family or friends — SIM required separately
Monitoring feeNone
SIM card (quarterly)$26.85 / qtr
SIM card (annual)$87 / year
⚠ Important: This option relies on family or friends being available to answer. For a guaranteed response, Option A is strongly recommended.
Total ongoing cost
$87 / year
SIM card only · No monitoring fee
For Family-Monitored Option Only
Managed SIM runs on the Optus network — covering 98.5% of Australia
SIM Card Options
If you choose the family-monitored option, a SIM card is required. If you choose 24/7 professional monitoring, the SIM is already included in your plan.
Option 1
BYO SIM Card
You can use your own SIM card from any carrier. The CareAlert Smart Dialler operates on 4G and accepts any standard SIM.
Simply insert your own SIM — no extra cost for the SIM itself. You manage the credit.
Option 2 — Recommended
CareAlert Managed SIM
A low-cost managed SIM on the Optus network, pre-configured and ready to use. Allows 8 emergency calls per month — and can still contact Triple Zero even if credit runs out.
Quarterly billing$26.85 / quarter
Annual billing$87.00 / year Best Value
No lock-in contracts. Cancel at any time.
Please note: If you use a BYO SIM, you are responsible for ensuring it has sufficient credit. The CareAlert Smart Dialler will always call Triple Zero regardless of SIM credit status — this is an exclusive feature no other home alarm offers.
Customer Stories
What People Are Saying
★★★★★
"Peace of mind for the whole family"
"Mum lives alone and we were always worried. The CareAlert has given us all peace of mind — and Mum loves how simple it is to use."
★★★★★
"It saved Mum's life"
"Mum fell at home at 1am and broke her hip. The CareAlert got her help immediately. I don't want to think about what could have happened without it."
Questions & Answers
Frequently Asked Questions — Home Alarm
Does it need a landline or NBN connection?
No. The CareAlert Smart Dialler operates entirely on the 4G mobile network. No landline, no NBN, and no internet connection is needed at any time.
What happens if the SIM runs out of credit?
This is one of CareAlert's most important exclusive features — the Smart Dialler will still call Triple Zero (000) even if the SIM has no credit, has been removed, or the mobile network is down. No other home alarm in Australia offers this guarantee.
How far does the pendant work from the base unit?
The pendant works up to 150 metres from the base unit — covering your entire home, backyard, garden, and garage. If you go further than this, consider the GPS Go Anywhere for full mobile coverage.
📍 Compare all alarms →
📍 Compare all alarms →
Is fall detection available?
Yes — an optional fall detection pendant is available as an add-on. It automatically triggers an alert if a fall is detected, even if you can't press the button. Contact our team to add this to your order.
📞 Call 1300 75 85 95
📞 Call 1300 75 85 95
Can it be monitored 24/7?
Yes. Connect it to our 24/7 Australian monitoring centre for a guaranteed response every time. Plans start from $35/month with the SIM card included.
📞 Call 1300 75 85 95 to set up
📞 Call 1300 75 85 95 to set up
Could this be funded through My Aged Care or NDIS?
Yes — many Australians receive their CareAlert at little or no out-of-pocket cost through government funding.
💰 Explore funding options →
💰 Explore funding options →
Is shipping free?
Yes — free shipping anywhere in Australia. Orders placed before 12pm ACST are dispatched the same day and arrive fully pre-programmed and ready to use.
Is there a money-back guarantee?
Yes — CareAlert offers a 30-day money-back guarantee. If you're not satisfied or if coverage issues can't be resolved, return the system for a full refund.
📋 Returns & Refunds policy →
📋 Returns & Refunds policy →
🚚
Same-day dispatch — place your order before 12pm ACST and we'll send your CareAlert Smart Dialler the very same day.
Have a Question About This Product?
Our friendly Australian team is happy to help — call us any time.
📞 1300 75 85 95
Available 24 hours · Technical support: 08 7480 6000 (business hours)