Already a Welfare Call member? Manage your account, update or add a service here.
🔒 Member Login
A CareAlert Service
Never Wonder
"Are They Okay?"
Again.
"Are They Okay?"
Again.
CareAlert's automated Welfare Call service checks in on your loved one every day — so you always know they're safe, even when life gets busy.
2x
Daily Check-In Calls
If no answer — your nominated emergency contact is alerted immediately
Up to 2 calls per day
Instant alerts if no answer
10 languages available
Australia-wide
3-day free trial
Why It Matters
A Day Without Contact
Can Become a Crisis
Can Become a Crisis
For older Australians living alone, a fall or health event can go unnoticed for hours — even days. A missed phone call might mean nothing. Or it might mean everything.
CareAlert's Welfare Call creates a daily safety net — an automated check-in that makes sure someone always knows your loved one is okay. If there's no answer, the right people are alerted immediately.
"Dad lives alone and this gives us peace of mind every single day. We know that if something is wrong, we'll be told straight away — not hours later."
— James, NSW
Sound Familiar?
"Life gets busy. Days pass, and you suddenly realise — you haven't called. Are they okay?"
We'll make regular check-in calls on the days and times you choose — ensuring your loved one is safe, even when life gets hectic.
Simple & Reliable
How It Works
Four simple steps that give your whole family peace of mind — every single day.
Step 01
Automated Call
We call your loved one up to twice a day — at the times you choose — for a friendly welfare check.
Step 02
Simple Confirmation
They press any button on their phone to confirm they're okay. Simple — no special equipment needed.
Step 03
Follow-Up Call
No answer? A second call is made automatically after 15 minutes — just to be sure.
Step 04
You're Notified
Still no response? Your nominated emergency contact is instantly alerted by phone call, email and SMS.
Simple, Affordable Pricing
Affordable Peace of Mind,
Every Single Day
Every Single Day
Less than 30 cents a day. No contracts, cancel anytime. Try it free for 3 days.
⭐ Most Popular — 3 Days Free
$8.25
per month
Only 27¢ per day
- Up to 2 check-in calls per day
- Instant alert to your nominated emergency contact
- Works with any home or mobile phone
- 10 language options available
- Choose which days calls are made
- No contracts — cancel anytime
- No extra equipment needed
Already signed up? Access your account here.
Update your call schedule, nominated contacts, or manage your preferences.
Why Families Love It
Why Choose CareAlert's
Welfare Call Service?
Welfare Call Service?
Easy to Set Up & Fully Automated
No complex installation. Works with any phone — home or mobile. We handle everything.
A Safety Net When It's Needed Most
Instant alerts ensure someone is always notified if there's no response to a call.
Flexible & Multilingual
Choose which days and times calls are made. Available in 10 languages — including Mandarin, Italian, and Greek.
Reassurance for the Whole Family
Daily check-ins without constant worry — for you and your loved one, wherever you are.
Medication Reminders
Use the call as a friendly reminder to take daily medication — simple, effective, and automatic.
Affordable Peace of Mind
Just 27 cents a day to make sure your loved one is safe and someone always knows they're okay.
Customer Stories
What Our Customers
Are Saying
Are Saying
★★★★★
"A simple solution that gives us daily peace of mind."
"Now I don't have to worry about Mum not answering her phone. If she doesn't pick up, we know straight away."
★★★★★
"A lifesaver for our family!"
"Dad is living alone, and this lets us know he's okay every day. We can't imagine life without it now."
★★★★★
"So easy to set up!"
"For just $8.25 a month this service is fantastic. No hassle, no stress — just real, genuine peace of mind."
See It In Action
Watch How the Welfare Call
Service Works
Service Works
Existing Welfare Call member?
Log in to manage your account, update contacts, or change your call schedule.
Ready to Stop Wondering?
Give Your Family the
Peace of Mind They Deserve
Try it free for 3 days — no risk, no contracts, cancel anytime.
Cancel anytime · Australian-based support · No lock-in contracts
Trusted by
