Funding Options
Your CareAlert Could Be
Completely Free
Completely Free
Many Australians are eligible for government funding that covers the full cost of a personal alarm — including the device, setup, and ongoing monitoring fees. You may not need to pay a cent.
✓ My Aged Care — Support at Home
✓ NDIS
✓ PAASA — South Australia
Am I Eligible?
Three Ways to Get
Government Funding
Government Funding
There are three main government programs that can fund your CareAlert alarm. Read through to find the one that applies to you — or simply call us on 1300 75 85 95 and we'll work it out together.
Option 1
My Aged Care — Support at Home
The Support at Home program (which replaced the old Home Care Packages from July 2025) can often cover the full cost of your CareAlert alarm — including the device, SIM card, and monthly monitoring fees. You may not need to spend your own money.
Program update: From July 2025, Home Care Packages were replaced by the new Support at Home program. If you were already receiving funding, you've been moved across automatically. New applicants apply through My Aged Care as usual.
Who qualifies?
Australians aged 65 and over (or 50+ for Aboriginal & Torres Strait Islander people) who have been assessed through My Aged Care and are receiving Support at Home funding (previously known as a Home Care Package).
Call My Aged Care on 1800 200 422 for a free assessment — or call us first and we'll guide you through it.
Option 2
NDIS — Assistive Technology
If you have an NDIS plan, a CareAlert personal alarm can be funded as Assistive Technology under the Personal Safety & Security category. Your plan manager or support coordinator can help arrange it.
Who qualifies?
Australians under 65 with a permanent disability who have an active NDIS plan with funding for Assistive Technology or Daily Living supports.
Check your NDIS plan or speak to your planner. We can provide quotes and supporting documentation to make approval easy.
Option 3 — South Australia Only
PAASA — Personal Alert SA
A South Australian government scheme that helps eligible older residents access personal safety alarms at reduced or no cost, helping them stay safe and independent at home.
Who qualifies?
SA residents aged 75 and over (or 65+ for Aboriginal & Torres Strait Islander people) who hold a Pensioner Concession Card.
Start with a My Aged Care assessment, then apply through SA Government concessions. We can guide you through every step.
How It Works
Getting Funded is
Simpler Than You Think
Simpler Than You Think
We've helped thousands of Australians navigate the funding process. Here's how straightforward it actually is — and we're with you at every step.
1
Give Us a Call
Call us on 1300 75 85 95 and tell us a little about your situation. We'll help you work out which funding option you're most likely eligible for — usually in just a few minutes.
2
We Help With the Paperwork
We'll provide any quotes, product specifications, or supporting documents your funding body needs. We've done this hundreds of times — we know exactly what's required.
3
Funding Gets Approved
Once your funding is confirmed, we set up your CareAlert and dispatch it directly to your door — free shipping, fully programmed and ready to use.
4
You're Protected — At No Cost
Your CareAlert is active, monitoring fees are covered by your funding, and you have genuine peace of mind. No ongoing out-of-pocket expense for many funded clients.
Which Alarm Is Right for Me?
All Three Can Be
Government Funded
Government Funded
Whether you spend most of your time at home, love getting out and about, or prefer something worn on your wrist — there's a funded CareAlert option for you.
Home Alarm
CareAlert Smart Dialler
Perfect if you spend most of your time at home. Wear the pendant around your neck or wrist — press the button and help is on its way. No landline needed. Fall detection pendant available as an add-on.
✓ Fundable through Support at Home, My Aged Care & NDIS
View This Alarm →
GPS Mobile
CareAlert Go Anywhere
Great if you're active and go out regularly — shopping, walking, visiting friends. GPS tracking means help can find you wherever you are in Australia. Automatic fall detection included as standard.
✓ Fundable through Support at Home, My Aged Care & NDIS
View This Alarm →
Emergency Watch
CareAlert Emergency Watch
Worn on the wrist like a regular watch — ideal if you'd prefer not to wear a pendant. Automatic fall detection, GPS, and heart rate monitoring built in.
✓ Fundable through Support at Home, My Aged Care & NDIS
View This Alarm →
Common Questions
Questions People
Often Ask Us
Often Ask Us
The easiest way is to call us on 1300 75 85 95. We'll ask you a few simple questions and let you know which programs you're likely eligible for. There's no obligation — we're just here to help.
Not really. We'll guide you through it and handle as much as possible from our end. For the Support at Home program (accessed through My Aged Care), you'll need to call 1800 200 422 to arrange a free assessment — but we can tell you exactly what to say and what to expect.
It varies depending on the program. NDIS approvals can sometimes happen quickly if funding is already in your plan. My Aged Care assessments typically take a few weeks. Once approved, we dispatch same-day and you'll have your alarm within days.
No problem at all. CareAlert alarms are available to purchase outright from just $399 — and you can choose 24/7 professional monitoring or a non-monitored option depending on your needs. There are no lock-in contracts and we offer a 30-day money-back guarantee so you can try it risk-free.
Absolutely — and many do. If you're helping arrange an alarm for a parent or loved one, we're very used to working with family members. Just give us a call and we'll walk you through everything together.
Yes — in most cases the monthly monitoring fees are included in your funding package, not just the device. This means many clients have no ongoing out-of-pocket expense at all. We'll confirm what's covered in your specific plan.
Not Sure Where to Start?
Just Give Us a Call.
Just Give Us a Call.
Our friendly Australian team will help you find the right alarm and the right funding option — including the new Support at Home program — no jargon, no pressure, just helpful advice.
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