CareAlert Health Care Hub
Support Your Clients with
Clinically Trusted Safety
Clinically Trusted Safety
A dedicated platform for Aged Care providers, NDIS registered providers, and occupational therapists. Access, order, and manage CareAlert's full range of personal safety solutions — with funding support built in.
20+ years in Australian safety
NDIS registered provider
Support at Home & NDIS funded
Dedicated provider support
Australian family business
Get Started
What Would You Like to Do?
Our dedicated provider team is ready to support your organisation — pick the action that fits your needs.
Place an Order
Submit orders for CareAlert products via our secure online form.
Request a Quote
Get tailored pricing for your organisation's needs and client volume.
Recommend a Client
Refer a client who would benefit from CareAlert. We'll reach out and handle setup.
Book a System Demo
Schedule a live demo for your team — perfect for OTs and care coordinators.
Order Brochures
Request printed brochures to share CareAlert's solutions with clients and families.
Request Price List
Access our provider price list for all products, monitoring plans and SIM options.
Who We Work With
Designed for Healthcare Professionals
CareAlert partners with healthcare organisations across Australia to deliver reliable, funded safety solutions that help your clients live independently — and help you meet your duty of care.
Occupational Therapists
Recommend clinically appropriate assistive technology for fall prevention, home safety assessments, and NDIS AT plans.
Aged Care Providers
Supply clients with government-funded personal alarms through the My Aged Care Support at Home program — zero out-of-pocket in many cases.
NDIS Providers
Access NDIS Assistive Technology category devices for participants with mobility, cognitive, or chronic health needs.
Support Coordinators
Refer participants quickly, with dedicated account support and streamlined ordering for your entire caseload.
What We Offer
Everything Your Organisation Needs
The CareAlert Health Care Hub gives you a streamlined platform to access and manage our full range of personal alarm systems — with dedicated account support, organisation pricing, and full funding assistance.
- Personal alarm systems from $0 for eligible clients
- 24/7 professional monitoring — Australian call centre
- GPS tracking & automatic fall detection technology
- Tailored organisation pricing & volume discounts
- Dedicated account manager for your organisation
- Training resources & client education materials
- Direct NDIS & My Aged Care invoicing support
- Same-day dispatch on orders placed before 12pm ACST
20+Years supporting Australians
10s of 1000sClients nationwide
$0Cost for many funded clients
Recommended for AT Assessments
NDIS AT Category: Personal Safety & Security
Suitable for Low, Medium & High AT budgets
My Aged Care Support at Home eligible (8 classification levels from 1 Nov 2025)
SA PAASA rebate scheme accepted
Supporting documentation provided on request
Our Products
Clinically Appropriate Solutions for Every Client
From home-based monitoring to GPS-enabled mobile alarms and wearable fall detection — a CareAlert product for every care setting, lifestyle, and funding pathway.
Home Alarm
CareAlert Smart Dialler
For clients who primarily stay at home. Waterproof pendant + base station, no landline needed. Calls up to 5 contacts or a 24/7 monitoring centre, including Triple Zero (000).
IP65 waterproof150m range24/7 monitoringCalls 000
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GPS Mobile
CareAlert Go Anywhere
For active, community-dwelling clients. GPS tracking via Google Maps. Works Australia-wide on the Optus network — no home base station needed. Fall detection standard.
GPS trackingIPX7 waterproofFall detection72hr battery
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Emergency Watch
CareAlert Emergency Watch
Discreet wrist-worn alarm — ideal for clients who won't wear a pendant. Automatic fall detection, GPS, heart rate & SpO₂. Black or Cream. No phone required.
Auto fall detectionIP67 waterproofHeart rate + SpO₂GPS
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For Occupational Therapists
Making AT Recommendations Simple
CareAlert is designed to make the OT recommendation process straightforward — from initial assessment through to funded delivery and ongoing support.
1
Assess & Identify
Use our product comparison guide to identify the right CareAlert device for your client's needs, environment, and funding pathway.
2
Recommend in AT Report
We provide product specifications, clinical rationale templates, NDIS AT category guidance, and quote letters on request.
3
We Handle Delivery & Setup
Once approved, we dispatch directly to your client with full setup support by phone. Free shipping Australia-wide.
4
Ongoing Support
Dedicated provider support line for you and your clients. We're here if anything changes — monitoring, contacts, or device needs.
"CareAlert makes my recommendation process so much easier. The funding pathway is clear, the products are easy to explain to clients and families, and the support team actually pick up the phone."
— Occupational Therapist, Adelaide SA
Commonly recommended for clients with:
Fall risk or history of falls
Living alone or social isolation
Cognitive decline or dementia
Chronic health conditions (cardiac, epilepsy)
Post-hospitalisation discharge planning
Mobility impairment or balance issues
Why CareAlert
Why Healthcare Providers Choose Us
Trusted by aged care, NDIS, and allied health professionals across Australia for over 20 years.
1
Funding Made Simple
Devices qualify under My Aged Care Support at Home, NDIS AT, and the SA PAASA rebate. We invoice funders directly and help navigate every pathway.
2
Streamlined Ordering
Submit secure orders, request organisation pricing, download price lists, refer clients, and book demos — all from one hub with a real account manager.
3
Clinically Proven Outcomes
Solutions proven to enhance independence, reduce falls-related hospital presentations, and support your duty of care for at-risk clients.
4
Genuine Australian Support
A dedicated provider support line staffed by people who know the products and funding landscape. Real help from real Australians, fast.
5
Tailored for OT & Clinical Contexts
Ideal for OTs conducting home safety assessments. We provide clinical rationale templates, AT category guidance, and quote letters on request.
6
Fast, Hassle-Free Delivery
Same-day dispatch on orders before 12pm ACST. Free shipping Australia-wide, no lock-in contracts, and a 30-day money-back guarantee. Getting your clients protected quickly is our priority.
Stay Connected on LinkedIn
Follow CareAlert on LinkedIn for the latest product updates, funding news, aged care industry insights, and resources for healthcare professionals. Join our growing community of OTs, aged care providers, and NDIS specialists.
Follow CareAlert on LinkedIn
Updates for healthcare professionals · Industry news · Funding changes
Ready to Partner with CareAlert?
Whether you're placing your first order, booking a demo, or exploring funding options for a client — our provider team is ready to help.
Australian-owned · 20+ years experience · NDIS registered · Dedicated provider support · Free shipping
Trusted by
