For Healthcare Professionals
Support Your Clients with
Clinically Trusted Safety
A dedicated platform for Aged Care providers, NDIS registered providers, and occupational therapists. Access, order, and manage CareAlert's full range of personal safety solutions — with funding support built in.
✓ Aged Care Providers ✓ NDIS Registered Providers ✓ Occupational Therapists ✓ Support Coordinators
CareAlert Healthcare Partnership
🎍 20+ Years in Australian Safety
NDIS Registered Provider
💰 Support at Home & NDIS Funded
📞 Dedicated Provider Support
🇦🇺 Australian Family Business
Important Policy Clarification for Providers
Does a Personal Alarm System Require
an OT Prescription Under Support at Home?
There is widespread confusion about this. The answer — confirmed in writing by the Australian Government — is clearly no.
Common Misconception
A personal alert system requires a formal OT assessment and written prescription before a client can access one under the AT-HM Scheme — causing potential delays of months.
Government Confirmed Fact
An OT recommendation is a guideline only — not a mandatory requirement for providers or participants approved for AT-HM assistive technology funding.
"Personal emergency alarm systems are recommended as being prescribed by a suitably qualified health professional; however, this is a guideline only and not a mandatory requirement for providers or participants approved for assistive technology funding. Providers are responsible for arranging/supporting older people to access any required AT-HM."
Minister Rae — Minister for Aged Care and Seniors
Official Answer — House of Representatives Question on Notice No. 74 — Tabled 26 December 2025
Who We Work With
Designed for Healthcare Professionals

CareAlert partners with healthcare organisations across Australia to deliver reliable, funded safety solutions that help your clients live independently — and help you meet your duty of care.

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Occupational Therapists
Recommend clinically appropriate assistive technology for fall prevention, home safety assessments, and NDIS AT plans.
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Aged Care Providers
Supply clients with government-funded personal alarms through the My Aged Care Support at Home program — zero out-of-pocket in many cases.
NDIS Providers
Access NDIS Assistive Technology category devices for participants with mobility, cognitive, or chronic health needs.
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Support Coordinators
Refer participants quickly, with dedicated account support and streamlined ordering for your entire caseload.
What We Offer
Everything Your Organisation Needs

The CareAlert Health Care Hub gives you a streamlined platform to access and manage our full range of personal alarm systems — with dedicated account support, organisation pricing, and full funding assistance.

  • Personal alarm systems from $0 for eligible clients
  • 24/7 professional monitoring — Australian call centre
  • GPS tracking & automatic fall detection technology
  • Tailored organisation pricing & volume discounts
  • Dedicated account manager for your organisation
  • Training resources & client education materials
  • Direct NDIS & My Aged Care invoicing support
  • Same-day dispatch on orders placed before 12pm ACST
20+
Years supporting Australians
100,000+
Clients protected nationwide
$0
Cost for many funded clients
✓ Recommended for AT Assessments
  • NDIS AT Category: Personal Safety & Security
  • Suitable for Low, Medium & High AT budgets
  • My Aged Care Support at Home eligible
  • SA PAASA rebate scheme accepted
  • Supporting documentation provided on request
Our Products
Clinically Appropriate Solutions for Every Client

From home-based monitoring to GPS-enabled mobile alarms and wearable fall detection — a CareAlert product for every care setting, lifestyle, and funding pathway.

CareAlert Home Alarm
🏠 Home Protection
Home Protection Alarm
A reliable home alarm that connects clients to help within minutes — no landline required.
  • One-press emergency button
  • 24/7 professional monitoring available
  • Non-monitored option available
  • Waterproof pendant (IP65) · 3-year battery
  • 150m range — covers home & garden
  • Fall detection pendant available as add-on
✓ Ideal for: Seniors who stay mostly at home
View Home Alarm →
CareAlert GPS Mobile Alarm
📍 Mobile Protection
GPS Mobile Alarm
Portable protection at home and wherever life takes your client — with real-time GPS tracking.
  • Fall detection — included as standard
  • GPS location tracking
  • Works at home & on the go
  • 24/7 professional monitoring available
  • Non-monitored option available
  • Waterproof (IPX7) · up to 72hr battery
✓ Ideal for: Active seniors who go out regularly
View GPS Alarm →
CareAlert Emergency Watch
⌛ Emergency Watch
Emergency Watch
Discreet wrist-worn alarm — ideal for clients who won’t wear a pendant. Simple to use, worn comfortably all day.
  • Fall detection — included as standard
  • GPS location tracking
  • Heart rate, blood oxygen & step count
  • 24/7 professional monitoring available
  • Non-monitored option available
  • Waterproof (IP67) · up to 72hr battery
✓ Ideal for: Those who prefer wrist-worn protection
View Emergency Watch →
For Occupational Therapists
Making AT Recommendations Simple
1
Assess & Identify
Use our product comparison guide to identify the right CareAlert device for your client's needs, environment, and funding pathway.
2
Recommend in AT Report
We provide product specifications, clinical rationale templates, NDIS AT category guidance, and quote letters on request.
3
We Handle Delivery & Setup
Once approved, we dispatch directly to your client with full setup support by phone. Free shipping Australia-wide.
4
Ongoing Support
Dedicated provider support line for you and your clients. We're here if anything changes — monitoring, contacts, or device needs.
"CareAlert makes my recommendation process so much easier. The funding pathway is clear, the products are easy to explain to clients and families, and the support team actually pick up the phone."
— Occupational Therapist, Adelaide SA
Commonly recommended for clients with:
  • Fall risk or history of falls
  • Living alone or social isolation
  • Cognitive decline or dementia
  • Chronic health conditions (cardiac, epilepsy)
  • Post-hospitalisation discharge planning
  • Mobility impairment or balance issues
Why CareAlert
Why Healthcare Providers Choose Us

Trusted by aged care, NDIS, and allied health professionals across Australia for over 20 years.

1
Funding Made Simple
Devices qualify under My Aged Care Support at Home, NDIS AT, and the SA PAASA rebate. We invoice funders directly and help navigate every pathway.
2
Streamlined Ordering
Submit secure orders, request organisation pricing, download price lists, refer clients, and book demos — all from one hub with a real account manager.
3
Clinically Proven Outcomes
Solutions proven to enhance independence, reduce falls-related hospital presentations, and support your duty of care for at-risk clients.
4
Genuine Australian Support
A dedicated provider support line staffed by people who know the products and funding landscape. Real help from real Australians, fast.
5
Tailored for OT & Clinical Contexts
Ideal for OTs conducting home safety assessments. We provide clinical rationale templates, AT category guidance, and quote letters on request.
6
Fast, Hassle-Free Delivery
Same-day dispatch on orders before 12pm ACST. Free shipping Australia-wide, no lock-in contracts, and a 30-day money-back guarantee.
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Stay Connected on LinkedIn
Follow CareAlert on LinkedIn for the latest product updates, funding news, aged care industry insights, and resources for healthcare professionals. Join our growing community of OTs, aged care providers, and NDIS specialists.
Follow CareAlert on LinkedIn →
Updates for healthcare professionals · Industry news · Funding changes
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Same-day dispatch on orders placed before 12pm ACST  ·  Free shipping Australia-wide  ·  Devices arrive fully pre-programmed
Ready to Partner
with CareAlert?
Whether you're placing your first order, booking a demo, or exploring funding options for a client — our provider team is ready to help.
Australian-owned · 20+ years experience · NDIS registered · Dedicated provider support · Free shipping