Why Choose CareAlert
Australia's Most Trusted
Personal Alarm System
Personal Alarm System
For over 20 years, CareAlert has protected Australian families with simple, reliable, and genuinely affordable personal alarm technology. Here's why tens of thousands of Australians choose — and stay with — CareAlert.
100,000+
Australians protected
20+
Years of experience
35+
Years in safety
24/7
Monitoring available
🇦🇺 Australian Family Business
✅ NDIS Registered Provider
🚚 Free Shipping Australia-Wide
🛡 24/7 Monitoring Available
💰 May Be Fully Funded
🔄 30-Day Money-Back Guarantee
Only CareAlert Can Do This
Features You Won't Find
Anywhere Else
Anywhere Else
These aren't just selling points — they're genuinely exclusive capabilities that could make a life-saving difference when it matters most.
⭐ Exclusive to CareAlert
The Only Home Alarm Guaranteed to Call Triple Zero — Even With No SIM Credit
This is a life-saving feature no other personal alarm in Australia offers. The CareAlert Smart Dialler will call Triple Zero (000) even if the mobile network is down, the SIM card has been removed, or there is zero credit remaining. When seconds count, this guarantee could be the difference.
⭐ Exclusive to CareAlert
The Only Watch That Speaks to You — Reminding You to Put It On
If the CareAlert Emergency Watch hasn't been worn by a set time in the morning, it will actually speak to the wearer with a friendly voice reminder to put it on. No other emergency watch in Australia does this. Because an alarm sitting on the bedside table can't protect anyone.
⭐ Exclusive to CareAlert
PendantPal — A Daily Call Reminding Your Loved One to Wear Their Alarm
No other alarm provider in Australia offers this. Every morning at 9:15am, PendantPal calls your loved one with a friendly reminder to put on their pendant or watch — plus a joke or fun fact to brighten the morning. Works with any alarm brand. Just $5 a month.
Learn About PendantPal →
Learn About PendantPal →
⭐ Exclusive to CareAlert
A Real Father and Son Team — Not a Call Centre, Not a Corporation
CareAlert is run by Mike and Darren Steele — a father and son who built this business because of their own family. Mike spent 35+ years as Australia's "Safety Switch King" before founding CareAlert in 2005. Today, Darren carries the mission forward. When you call CareAlert, you're talking to people who genuinely care — because this business started with family, and it's still run by family.
10 Reasons to Choose CareAlert
Everything You'd Want
in a Personal Alarm
in a Personal Alarm
Australian Family Business Since 2005
CareAlert is proudly Australian, family-owned and operated. Founded by Mike Steele — Australia's "Safety Switch King" — with 35+ years of safety expertise behind every product. When you call us, you speak to a real Australian who cares.
24/7 Professional Monitoring — Australian Operated
Our monitoring centre is staffed 24 hours a day, 365 days a year by trained Australian operators. Every alert is answered by a real person who will assess the situation and arrange the right help — immediately.
Free Shipping Australia-Wide
Free shipping to every corner of Australia — no minimum order, no hidden fees. Orders placed before 12pm ACST are dispatched same day. You'll have your alarm within days, fully programmed and ready to use.
No Lock-In Contracts — Ever
Month-to-month monitoring. No annual contracts forced on you. No cancellation fees. Stay because you love the service — not because you're trapped. This is how we've kept customers for 20+ years.
Daily Welfare Check Calls
CareAlert's Welfare Call service checks in on your loved one every day — up to twice daily. If they don't respond, you're instantly alerted. From just $8.25 a month. A simple, brilliant safety net for families.
NDIS Registered Provider
CareAlert is a registered NDIS provider with deep experience navigating funding pathways. Whether it's NDIS, Support at Home, or PAASA — we've done it thousands of times and we'll handle the paperwork with you.
No Landline Needed — Fully Mobile
As Australia's NBN rollout phases out landlines, CareAlert's systems work entirely on the mobile network. Future-proof, reliable, and works whether you have a landline or not. Our managed SIM covers 98.5% of Australia.
Simple to Set Up — No Technician Needed
Every CareAlert system is pre-programmed before it leaves us. Plug in, wear the pendant, and you're protected. Our Australian support team is on the phone to guide you through setup — at no extra charge, ever.
Transparent, Fair Pricing
No confusing packages, no upsell traps. CareAlert alarms start from $399 outright — or get one free with our special offer. Monitoring from $35/month with SIM included. Everything is clear upfront, always.
Trusted by 100,000+ Australian Families
Over 100,000 Australians trust CareAlert with their safety. That's not a marketing figure — it's 20 years of families choosing to stay with us, refer us to friends, and trust us with the people they love most.
Our Range
Three Alarms. One for
Every Lifestyle.
Every Lifestyle.
Whether your loved one stays mostly at home, goes out regularly, or prefers something worn on their wrist — there's a CareAlert designed exactly for them.
Home Alarm
CareAlert Smart Dialler
The gold standard in home protection. A waterproof pendant + base station that covers your entire home and garden — no landline needed.
Calls 000 even with no SIM credit
IP65 waterproof pendant
Up to 150m range
3-year pendant battery
Fall detection add-on available
GPS Mobile
CareAlert Go Anywhere
Full protection wherever life takes you. GPS tracking means help can find you anywhere in Australia — at home or out and about.
Fall detection included as standard
GPS tracking Australia-wide
IPX7 waterproof
Up to 72hr battery
Works at home and on the go
Emergency Watch
CareAlert Emergency Watch
Discreet wrist-worn protection that looks like a regular watch. Ideal for anyone who won't wear a pendant — still packed with life-saving technology.
Automatic fall detection
GPS tracking
Heart rate + SpO₂ monitoring
IP67 waterproof
Black or Cream colour options
See How We Stack Up
CareAlert vs the Competition
We're confident enough to show you exactly how CareAlert compares. You'll struggle to find another provider that ticks every box.
| Feature | CareAlert ✓ | Typical Competitors |
|---|---|---|
| Calls 000 with no SIM credit | ✓ Guaranteed | ✗ Not available |
| Daily pendant wearing reminder | ✓ PendantPal service | ✗ Not available |
| 24/7 professional monitoring | ✓ Australian operated | ✓ Available |
| Non-monitored option | ✓ Your choice | ✗ Often mandatory |
| No lock-in contracts | ✓ Month to month | ✗ Often 12-24 months |
| Daily welfare check calls | ✓ From $8.25/mo | ✗ Not commonly offered |
| NDIS & Support at Home funded | ✓ Registered provider | Some providers |
| Free shipping Australia-wide | ✓ Always free | Varies |
| Australian family owned | ✓ Since 2005 | ✗ Often corporate |
| Same-day dispatch | ✓ Before 12pm ACST | Varies |
| Fall detection available | ✓ Standard on GPS & Watch, add-on for Home | ✓ Available |
| GPS location tracking | ✓ GPS & Watch included as standard | Some products |
| Watch reminds wearer to put it on | ✓ Built-in voice reminder | ✗ Not available |
| Simple — no apps or tech needed | ✓ Pre-programmed, plug and go | Varies |
Complete Your Protection
More Than Just an Alarm —
A Complete Safety Package
A Complete Safety Package
CareAlert offers additional services that no other alarm provider comes close to matching. Pair your alarm with these for total peace of mind.
Daily Check-In
Automated Welfare Calls
$8.25 /month
A friendly automated call checks in on your loved one every single day — up to twice daily. If they don't respond, you're alerted immediately by phone, email, and SMS. Available in 10 languages. 3-day free trial.
Learn More →
Morning Reminder
PendantPal Daily Reminder
$5 /month
Every morning at 9:15am, a friendly call reminds your loved one to put on their pendant — with a joke or fun fact to brighten their morning. The alarm only works if it's worn. Works with any alarm brand. Only 16 cents a day.
Learn More →
📞
9:15am
Every Day
Every Day
Before You Buy
Ask These Questions of
Any Personal Alarm Provider
Any Personal Alarm Provider
Not all personal alarms are created equal. Before you choose any provider, make sure you get clear answers to these questions. CareAlert answers yes to all of them.
1
Will it call Triple Zero if the SIM has no credit or is removed?
CareAlert: Yes — guaranteed. Our Smart Dialler is the only system in Australia that will reach 000 even without SIM credit or network coverage.
2
Is there a lock-in contract? What are the cancellation terms?
CareAlert: No lock-in ever. Pure month-to-month. Cancel any time with no fees, no questions, no hassle.
3
Can I choose non-monitored if I prefer family contacts only?
CareAlert: Yes. You choose — 24/7 professional monitoring or your own contacts (family, friends, Triple Zero). Your alarm, your way.
4
Is it Australian monitored? Where are the operators based?
CareAlert: 100% Australian. Our monitoring centre is staffed by trained Australian operators, 24 hours a day, every day of the year.
5
Can it be funded through NDIS or My Aged Care Support at Home?
CareAlert: Yes — we're a registered NDIS provider. We handle all the paperwork and can invoice funders directly. Many clients pay $0.
6
Is there something that reminds my loved one to actually wear it?
CareAlert: Yes — PendantPal. A daily 9:15am call reminding your loved one to put on their pendant. No other provider offers this.
7
How quickly will it arrive? Is shipping free?
CareAlert: Same-day dispatch before 12pm ACST. Free shipping Australia-wide. Fully pre-programmed and ready to use the moment it arrives.
8
Who do I call if something goes wrong with the device?
CareAlert: A real Australian on 1300 75 85 95, 24 hours a day. Technical support on 08 7480 6000 during business hours. No overseas call centres.
9
How long have they been in business — and do they really know their stuff?
CareAlert: 20+ years protecting Australians, backed by 35+ years in safety. Founded by Mike Steele — Australia's "Safety Switch King" — a man who spent decades on national television educating Australians about safety. This isn't a startup. We know exactly what we're doing.
Real Customers, Real Stories
Don't Just Take
Our Word For It
Our Word For It
★★★★★
"CareAlert has proven itself to be the best investment we have ever made. We have acted on CareAlert alerting us that our loved one has fallen over or needed help three times now."
★★★★★
"Can I say the biggest thank you for selling me the CareAlert for Mum — now 96 years old. She fell at home at 1am in the morning and broke her hip. The CareAlert got her help immediately."
★★★★★
"We set it up in minutes. Dad pressed the button during a fall and the monitoring centre called an ambulance immediately. I am so glad we chose CareAlert — it absolutely saved his life."
★★★★★
"The daily welfare calls give us such peace of mind. Mum lives alone and we are interstate — knowing CareAlert checks in on her every morning means we can breathe again."
Our Story
A Family Business
Built on Saving Lives
Built on Saving Lives
CareAlert wasn't built in a boardroom. It was built by a father who searched for a personal alarm for his own elderly mother and couldn't find one that was simple enough, reliable enough, or affordable enough. So he built it himself.
1
1985 — 2002
The Safety Switch King
Mike Steele spends 35+ years championing electrical safety across Australia — a regular face on national television alongside Bert Newton and other well-known Australians.
2
2005
CareAlert Is Founded
Motivated by his search for a better solution for his own elderly mother, Mike founds CareAlert — simple, reliable, affordable personal alarms for every Australian family.
3
Today
Father and Son — One Mission
Mike's son Darren now leads daily operations alongside his father. 100,000+ Australians protected. The same mission, the same values, the same commitment to every single customer.
Ready to Choose the Best?
CareAlert Is Ready for You.
CareAlert Is Ready for You.
Browse our full range, compare your options, or simply call our friendly Australian team and we'll help you find exactly the right system — no pressure, no jargon, just honest advice.
Australian-owned · Free shipping · No lock-in contracts · NDIS registered · May be fully government funded
Trusted by
