Prescribing a Personal Alarm Through EnableNSW?
CareAlert personal alarms are available through the EnableNSW Aids and Equipment Program. Complete the EnableNSW Personal Alarm Equipment Request Form, send it to EnableNSW, and we'll take care of the rest — with 12 months of SIM included.
Prescriber must be a registered Occupational Therapist.
Prefer to talk pricing first? Request a direct quote online →
- EnableNSW Funded
- 12 Months SIM Included
- Same-Day Dispatch
- 20+ Years, Australian-Owned
Three Simple Steps to Prescribe
No separate order to place. Once EnableNSW approves the request, they order directly from us.
Assess & Choose
Check your client meets the EnableNSW funding criteria below, then choose the CareAlert device that suits their needs.
Send the Request to EnableNSW
Complete the EnableNSW Personal Alarm Equipment Request Form and send it to EnableNSW for assessment.
We Deliver
Once approved, EnableNSW orders directly from CareAlert. We pre-program the alarm and dispatch it to your client with 12 months of SIM included.
If you would like a quote, call 1300 75 85 95, email office@carealert.com.au, or request one online → You don't need to contact CareAlert to place an order — EnableNSW handles that once your request is approved.
Is Your Client Eligible?
EnableNSW funds one non-monitored personal alarm per client. Your client must meet all four criteria below.
Must meet all of these
- Has a history of falls, is at high risk of falls, or has a medical condition that may lead to falls (or is assessed as high risk on a falls risk screening tool)
- Lives alone or spends significant periods alone, and can't alert someone by other means
- Other risk strategies have been discussed or provided, such as home modifications, self-care equipment or falls education
- Has the physical and cognitive ability to use the device correctly
Not eligible through EnableNSW
- Clients on a Home Care Package or Support at Home
- Clients living in residential aged care
- NDIS participants
- Clients assessed as financial Band 3
Client on Support at Home? CareAlert alarms can be funded through their package — see how it works →
Prescriber must be a registered Occupational Therapist. Summary only — always check the current EnableNSW funding criteria.
Built for Clinical Confidence
Trusted by aged care, NDIS and allied health professionals across Australia for over 20 years.
- Funding made simple — direct invoicing across EnableNSW, My Aged Care and NDIS, so there's nothing for your client to pay upfront.
- Clinically proven outcomes — built around independence and falls prevention, with clinical templates and AT category guidance for your notes.
- Genuine Australian support — a local, Australian-based call centre and account managers who know the funding pathways.
- Fast, hassle-free delivery — same-day dispatch, free shipping, pre-programmed and ready to use.
Everything You Need, in One Place
EnableNSW's own forms and criteria, plus quick links into CareAlert.
Three Alarms, One Simple Pathway
All three CareAlert alarms are supplied non-monitored through EnableNSW. When the button is pressed, the alarm calls the client's nominated contacts and can call Triple Zero.
Home Alarm
- One-press emergency button
- Calls nominated contacts & Triple Zero
- 150m range — covers home & garden
- Waterproof pendant (IP65), 3-year battery
- Fall detection pendant available as add-on
- No landline required
Mobile Alarm
- Fall detection included as standard
- GPS location tracking
- Two-way voice through the device
- Works at home & out in the community
- Waterproof (IPX7), up to 72hr battery
Emergency Watch
- Fall detection included as standard
- GPS location tracking
- Smart Wear Reminder if the watch is taken off
- Heart rate, blood oxygen & step count
- Waterproof (IP67), up to 72hr battery
Which Alarm Suits Your Client?
A quick guide to matching the device to your client's needs.
| If your client… | Consider |
|---|---|
| Spends most of their time at home and in the garden | Home Alarm |
| Is at home with a falls risk | Home Alarm + fall pendant |
| Walks, shops or accesses the community on their own | Mobile Alarm |
| Has a history of falls and is active outside the home | Mobile Alarm |
| Won't wear a pendant, or often takes it off | Emergency Watch |
| Has cognitive decline and may forget to wear their alarm | Emergency Watch |
Not sure? Call us on 1300 75 85 95 and we'll talk it through with you.
Common Questions
Who can prescribe a CareAlert alarm through EnableNSW?
The prescriber must be a registered Occupational Therapist. Complete the EnableNSW Personal Alarm Equipment Request Form and send it to EnableNSW, who will assess it.
Do I need to place an order with CareAlert?
No. Once EnableNSW approves the request, they place the order directly with CareAlert. You're welcome to call us with product questions at any time.
Why are the alarms non-monitored?
EnableNSW funds non-monitored personal alarms. When the button is pressed, the alarm calls the client's nominated family or friends and can call Triple Zero.
My client is on Support at Home or the NDIS. Can they get an alarm?
Not through EnableNSW, but yes through their own funding. Clients on Support at Home (or a Home Care Package) and NDIS participants can have a CareAlert alarm funded through their plan. Call us on 1300 75 85 95 and we'll help.
Is the SIM card included?
Yes. EnableNSW covers the first 12 months of SIM upfront, so the alarm works straight out of the box.
What happens after the first 12 months?
The client can continue on our Family & Friends SIM plan for $87 per year (or $26.85 per quarter), or upgrade to 24/7 professional monitoring by our Australian monitoring centre.
Can my client have 24/7 professional monitoring instead of the non-monitored alarm?
Yes. EnableNSW funds the non-monitored alarm and the first 12 months of SIM. If your client would prefer 24/7 monitoring by our Australian monitoring centre — from day one or at any time later — this can be arranged as a separately paid upgrade. Call us on 1300 75 85 95 for current pricing.
How quickly will my client receive the alarm?
Orders received before 12pm ACST are dispatched the same day. Alarms arrive pre-programmed with free shipping, and we provide setup support by phone.
What if my client's needs change?
Call us on 1300 75 85 95. We can update contacts, re-program the device, or talk through other options.
Free CPD Session for OT Teams
We offer a complimentary 30–45 minute in-house education session on personal alert systems, covering fall detection, emergency response and assessment considerations. A Certificate of CPD Participation is provided. Available for groups of 5 or more OTs.
To arrange a session, call 1300 75 85 95 or email office@carealert.com.au.
Ready to Refer a Client?
Download the EnableNSW Equipment Request Form, send it to EnableNSW, and we'll handle delivery once it's approved.
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