NDIS Participant Feedback and Complaints  – If the NDIS Participant wishes to provide feedback, or is not happy with the provision of supports and wishes to make a complaint, the NDIS Participant or their representative on their behalf can contact CareAlert Management on 1300 75 85 95 or email at office@carealert.com.au

If the NDIS Participant or their representative on their behalf is not satisfied or does not want to talk to CareAlert, the NDIS Participant or their representative can contact the NDIS Quality & Safeguards Commission on phone 1800 035 544 or complete an online complaint form available at www.ndiscommission.gov.au/about.contact