Personal Alert AssistanceSA

Personal Alert AssistanceSA

At CareAlert, we’re proud to be a family-owned company based in South Australia, dedicated to providing locally monitored personal alarm systems that ensure help is just a button press away. With over two decades of experience, CareAlert offers peace of mind through advanced, user-friendly technology designed to keep you and your loved ones safe.

To qualify for a rebate under the Personal Alert AssistanceSA program,
applicants must meet ALL of the following criteria:

  • Be aged 75 or older (or 65+ if of Aboriginal or Torres Strait Islander descent)
  • Hold a Pensioner Concession Card
  • Be a permanent resident of South Australia
  • Live alone, or with someone who is unable to assist in an emergency
  • Meet the additional clinical, functional, and social requirements
  • Had an assessment from My Aged Care for services and been assessed as one of the following:
    • approved for a Commonwealth Home Support Programme (CHSP)
    • approved for a level 1 Home Care Package (HCP)
    • not eligible for an HCP or CHSP.

      CLICK HERE to visit the SA Government’s website for full eligibility details on the PAASA rebate program.

      Why Choose CareAlert?
      Our personal alarm systems come with features such as:

      • Fall Detection – Automatically detects falls and sends an alert.
      • GPS Tracking – Ensures safety both at home and on the go with precise location monitoring.
      • Waterproof Pendants – Ideal for use in the shower or outdoors, providing 24/7 protection.
      • Easy-to-Use Emergency Button – Immediate connection to our local, South Australian monitoring center, ensuring a quick response.

      Once approved for the rebate, the South Australian Government will contribute:

      • Up to $380 for the purchase and installation of the CareAlert system
      • Up to $200 (+GST) per year for monitoring services

      This rebate covers 100% of the costs for both the CareAlert system and its monitoring services, meaning no out-of-pocket expenses for the user.

      With CareAlert, you’re not just choosing a reliable safety solution, you’re choosing a system backed by a trusted, local company committed to keeping South Australians safe.

      What to do once you have been approved by the SA State Government for your personal alert system.

      1. Your Approval Code: Once you have received your approval code from the PAASA office, contact us on 1300 75 85 95.

      2. Expert Assistance: Our dedicated team will promptly assist you in selecting the CareAlert device that is best suited to your needs.

      3. Device Programming & Dispatch: We will program your CareAlert with all required details and ensure it is securely dispatched to you.

      4. Simple Setup: Upon receiving your device, simply follow the enclosed instructions to plug it in and test. Should you need any assistance, our technical support team is available to help.

      Important Notice: CareAlert features advanced proprietary software, offering a competitive edge over other systems. Our commitment to providing fast and professional service ensures your device will be operational as quickly as possible. Furthermore, all CareAlert devices in South Australia are monitored locally in SA, not interstate, which is a crucial factor to consider. Please feel free to inquire with our staff for additional details.