🏭 South Australia Only — PAASA Funded
Get a CareAlert Alarm
Fully Funded by the SA Government
Fully Funded by the SA Government
Eligible South Australians can receive a CareAlert personal alarm and 24/7 monitoring with zero out-of-pocket costs — fully covered under the PAASA rebate program.
Why Choose CareAlert
Why CareAlert Is the Smart Choice for PAASA
It's worth comparing PAASA providers carefully — the rebate has fixed limits, and not every provider structures their pricing to fit within them. CareAlert is structured so eligible clients pay nothing at all, for both the device and ongoing monitoring.
ⓘ PAASA covers up to $380 toward device purchase and up to $240/year toward monitoring. CareAlert's PAASA pricing is structured so eligible clients pay nothing — ask any other provider you're considering whether their pricing fits fully within these limits before you commit.
Do You Qualify?
PAASA Eligibility Criteria
To qualify for the PAASA rebate you must meet all of the following criteria:
✓
Age Requirement
Aged 75 or over — or 65 or over if you are Aboriginal or Torres Strait Islander.
✓
Pensioner Concession Card
You hold a current Centrelink or DVA Pensioner Concession Card.
✓
Permanent SA Resident
You are a permanent resident of South Australia living in your own home.
✓
Living Situation
You live alone, or with someone who is unable to assist in an emergency.
✓
Clinical Assessment
You meet the clinical, functional, and social requirements assessed through My Aged Care.
✓
My Aged Care Status
Approved for CHSP or Level 1 HCP, or assessed as not eligible for HCP/CHSP.
ⓘ Not sure if you qualify? Call us on 1300 75 85 95 and our team will help you work through your eligibility — at no cost and no obligation. We help South Australians navigate the PAASA process every day.
View full eligibility on the SA Government website →
View full eligibility on the SA Government website →
The PAASA Rebate Explained
What Does the SA Government Actually Cover?
PAASA provides two separate contributions — one for the device and one for ongoing monitoring. With CareAlert, both are fully covered so you pay nothing at all.
Device Purchase & Installation
One-off contribution from PAASA
✓ Fully Covered
The PAASA rebate covers the full purchase cost of your chosen CareAlert alarm — Home Alarm, GPS Mobile, or Emergency Watch.
$0 Out of Pocket
Device fully funded for eligible SA residents
24/7 Monitoring Fees
Annual contribution from PAASA
✓ Fully Covered
The PAASA rebate covers your ongoing 24/7 professional monitoring fees in full — every year, with no annual gap to pay.
$0 Per Year
Monitoring fully funded — every year
Getting Started
How to Get Your Free CareAlert System
Once you have your PAASA approval code the process is simple — we handle everything from there.
1
Download the Application Form & Call PAASA
Download the official PAASA application form using the link below, fill it in, and submit it by calling or emailing the PAASA office. The PAASA team will guide you through the process and issue your approval code once your application is accepted.
📄 Download PAASA Application Form
📞 PAASA Office: 1300 700 169
📋 Before you apply to PAASA: You must have had a My Aged Care assessment completed first. To arrange this, call My Aged Care on 1800 200 422 or visit myagedcare.gov.au. A registered health professional will also need to confirm you meet the clinical requirements.
2
Call CareAlert With Your Approval Code
Once you have your approval code, call us on 1300 75 85 95. Our friendly SA team will help you choose the right device and take care of all the paperwork and PAASA documentation. You don't need to do anything else.
3
We Pre-Program and Dispatch Your Device
We pre-program your CareAlert device with your emergency contacts and settings — then dispatch it directly to your door. Orders placed before 12pm ACST are sent the same day. No technical setup is needed.
4
Plug In and You're Protected
Simply plug in your base unit, press the pendant button to test, and you're protected from that moment on. Our support team is on the phone to walk you through setup if you need any help at all.
Choose Your Device
Three Alarms — All Fully Covered by PAASA
All three CareAlert alarms are approved under the PAASA program. Choose the one that best suits your lifestyle — our team can help you decide.
Not sure which alarm is right for you? Call us on 1300 75 85 95 and our team will help you choose the best device for your lifestyle — at no cost and no obligation.
What You Get
CareAlert Features & Benefits
One-Press Emergency Button
Press your pendant for instant help — connects to our local SA monitoring centre 24 hours a day, 7 days a week.
Automatic Fall Detection
Fall detection included — automatically alerts our monitoring centre even if you can't press the button.
Whole-Home Coverage
Waterproof pendant works up to 150m from the base — covering your home, backyard, and garden.
Waterproof Pendant
Shower-safe and outdoor-ready. IP65 rated with an industry-leading 3-year battery — no daily charging needed.
Calls 000 Even With No SIM Credit
The only home alarm in Australia guaranteed to call Triple Zero even if the SIM has no credit or the network is down.
⭐ Exclusive to CareAlert
SA Locally Monitored
Our monitoring centre is right here in South Australia — not interstate. Faster, more personal response when it matters.
Common Questions
Frequently Asked Questions — PAASA
Is the CareAlert alarm really completely free through PAASA?
Yes — for eligible South Australians, both the device purchase and the 24/7 monitoring fees are fully covered by the PAASA rebate. CareAlert structures its PAASA pricing so that the government contribution covers everything — $0 out-of-pocket for you. Some other providers have device costs or monitoring fees that exceed the rebate, leaving clients with a gap to pay. With CareAlert, there is no gap.
How long does the PAASA approval process take?
The timeline depends on My Aged Care assessment wait times, which can vary. Once you have your approval code, CareAlert can dispatch your device very quickly — same day if ordered before 12pm ACST. Call us on 1300 75 85 95 and we'll give you a realistic timeline based on your situation.
I already have an alarm. Can I switch to CareAlert through PAASA?
Possibly — PAASA only funds one alarm per household, and there are rules about switching providers. Contact us on 1300 75 85 95 and we'll advise whether you're able to switch and how to go about it.
Does fall detection cost extra through PAASA?
No — fall detection is included with your CareAlert home alarm through the PAASA program at no extra charge. Some other providers charge additionally for fall detection capability.
What happens if I need help before my PAASA application is approved?
Don't wait — you can purchase a CareAlert system directly at our standard pricing and we'll assist with transitioning to PAASA funding once your approval comes through. Safety shouldn't wait months for paperwork. Call us and we'll advise the best approach for your situation.
📞 Call 1300 75 85 95
📞 Call 1300 75 85 95
Is CareAlert an approved PAASA provider?
Yes — CareAlert is a registered and approved PAASA provider. We have extensive experience helping South Australians through the PAASA process and handle all documentation on your behalf.
Where is CareAlert monitored — and why does it matter?
Our primary monitoring centre is based right here in South Australia, with backup monitoring systems in place across Australia to ensure 24/7 reliability. This means you get operators who understand local SA geography, local emergency services, and the local community — with the reassurance that backup cover is always available if needed.
Many personal alarm providers — including some well-known names — use overseas call centres to handle emergency responses. That means when you press your button in an emergency, you may be connected to an operator on the other side of the world who has no knowledge of your local area, local services, or local conditions. With CareAlert, your call is always answered by Australians who know South Australia.
Many personal alarm providers — including some well-known names — use overseas call centres to handle emergency responses. That means when you press your button in an emergency, you may be connected to an operator on the other side of the world who has no knowledge of your local area, local services, or local conditions. With CareAlert, your call is always answered by Australians who know South Australia.
Ready to Get Protected
for Free?
for Free?
Call us today and our friendly South Australian team will guide you through every step of the PAASA process — quickly, simply, and completely stress-free.
Family-owned · South Australian · 20+ years experience · Approved PAASA provider
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